First customers

Add your first few customers.

Customers and pools live on the Contacts tab. Add a short list by hand, or bring a longer book in from a spreadsheet. This is the owner path, not an API.

Where they live, then how to add them

  1. 1

    Open the Contacts tab

    The bottom bar is My Route, Contacts, Billing, and Org. Tap Contacts. That tab holds both contacts and pools. A switch at the top toggles between Contacts and Pools.

  2. 2

    Search, then filter

    On Contacts, Search and Filters sit under the switch, including A to Z. Search matches a name, email, phone, or address. On Pools, search is by pool or customer name.

  3. 3

    Follow the blue text

    On each card, the blue text links to the related record. On a contact it shows their pool or pools, and their service subscription. On a pool it shows the contact who owns it.

  4. 4

    Add one with the plus button

    The (+) beside the Contacts and Pools switch opens Add Pool, Add Contact, Import via CSV, and CSV Format Guide. For a short list, add the contact and the pool by hand: a name, a phone or email, a street address, and the pool.

  5. 5

    Or import a CSV

    One row per pool. Include the customer name, a phone or email, the street address, the pool name, and the gallons if you know them. Import via CSV is in that same (+) menu. The CSV guide on pooli.app lists the columns if you want the full sheet. CSV Format Guide is in the menu too.

  6. 6

    Update matching rows

    Run the same file again and matching rows update instead of doubling, when the email, or the name plus phone, lines up.

Contacts tab with the Contacts and Pools switch, Filters, A to Z, search, and contact cards for bob, Jane Doe, and Joe Blow
Contacts. Blue text is the pool or the subscription.
Plus menu on the Contacts tab with Add Pool, Add Contact, Import via CSV, and CSV Format Guide
The (+) beside the switch.
Pools side of the Contacts tab, with search and pool cards whose blue text is the owning contact
Pools. Blue text is the owning contact.

Moving a whole book from paper or another service tool? Email support@pooli.app and we will help.